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FAQ's
Can 2 or more people use this scale?
Yes! there is no limit to the users who can use the scale. Sync up the scale with different devices in the household.
Does it sync with FitBit, Samsung Health, Apple Health or Google Fit?
Yes our app syncs directly with Samsung Health, Apple Health, Google Fit and FitBit, so you can have all your health data in one place.
Does it show a weekly average trend line on a graph when I look at my weight?
Yes it does, it will show you your weekly, monthly and yearly average when looking at your weight along with other health metrics
Is the app free?
Yes the app is FREE! You can track your 17 different body composition and track it over time. We also have a premium program within the app for those who are looking for coaching and deeper personalized insights. You do not need premium feature to use the app
- Premium Feature Includes
- Nutrition plan + nutrition tracker
- Personalized Coaching Build For Your Body
- Weekly Full Body Health Report
- $9.99/month. No commitment cancel anytime.
I accidentally damaged the scale. Can I get a replacement?
We offer a 2 year warranty for all of our device, so if your smart scale is damaged within that period, send us a photo and we'll be sending you a replacement right away.
You can also purchase our lifetime warranty which will give you a coverage for up to 10 years
What if I don’t like it? Can I return it?
We offer a 30 day trial with all of our devices, so if after using it and you feel that it’s not for you, send us an email at support@getfittrack.com and we will refund your purchase.
Is it compatible with FitBit and Apple Watch?
Yes our scale is compatible with both Fitbit and Apple Watch. Easily see how your activity, sleep and stress levels is affecting your overall health
What sets you apart from other smart scales in the market?
Our smart scales use a dual BIA frequency and are clinically validated for the highest accuracy and it’s the official smart scale used by the weight loss clinic of america.
Beyond just accuracy, with FitTrack, you will also be able to get coaching and real-time recommendation to help you understand which areas you need to improve on and how to improve.
What is the maximum weight?
FitTrack Dara can measure and track up to 400 pounds (181.437 kilograms).