What does ERR 1 Issue mean onthe Dara scale? How do I resolve the ERR 1 issue?
- Download the latest version of the FitTrack MyHealth App
- Attempt to recalibrate the scale
- Make sure batteries still have power
- Remove the batteries from the scale and reinsert them
- Place the scale on a hard, flat, even surface
- Quickly step on and off the scale
- The scale should now show 0.0 lbs/kgs
- The recalibration is successful
- https://youtu.be/sKv0luQ7iUs
- https://youtu.be/IguboWKt6_Q
- Open the FitTrack MyHealth app
- Make sure Bluetooth is on
- Connect your scale
- Option 1: Tap Add Device or Device Icon (top right corner) Search for Devices Select Dara Scale Connect to Device
- Option 2: Select Profile Connected Devices Search for Device Select Dara Scale Connect to Device
Valid Instances of ERR1 Issue
- Weight has exceeded the scale's capacity (max of 400 lbs / 181.437 kgs)
- Weight doesn't meet the minimal amount (6.6 lbs / 2.99371 kgs)
- Scale cannot make contact with your bare feet
- Wipe down the scale & your feet with a damp cloth
- The battery is nearing the end of its useful life and needs to be replaced
- Instability error (scale is on an uneven surface, ex: carpet)